Distance Sales Agreement

1. Parties

  • Seller: Swarna Shop Moda&Boutique (Mydn Group LLC.), Calle 19 #604 e/ B y C, Vedado, La Habana, info@swarnashop.com

  • Buyer: Any individual or legal entity placing orders through the website.

2. Subject of the Agreement
This agreement regulates the rights and obligations of parties in online and distance sales.

3. Order Formation and Confirmation

  • Buyer selects products and places an order.

  • The agreement is effective once the seller confirms the order.

  • Confirmation signifies acceptance and commencement of the delivery process.

4. Price and Payment

  • Prices shown on the website include applicable taxes.

  • Payments are processed through secure infrastructure; orders are not processed until payment is received.

5. Delivery and Delivery Time

  • Delivery time begins from order confirmation.

  • In case of delays due to force majeure or shipping issues, the buyer is informed.

  • Buyer must inspect products upon delivery.

6. Right of Withdrawal and Returns

  • Buyer may exercise the right of withdrawal within 2 days of delivery.

  • Withdrawal requires products to be unused, undamaged, and in original packaging.

  • Returns must be delivered to the central store.

7. Warranty and Liability

  • Seller is responsible for product delivery and quality control.

  • Damage due to use or transport is the buyer’s responsibility.

  • Example: Factory defected products are replaced or refunded free of charge.

8. Dispute Resolution

  • Parties first attempt amicable resolution.

  • If unresolved, La Habana courts have jurisdiction.

  • Agreement is governed by Cuban law.